Rates and services

Available shipping services and their costs are shown during checkout. Rates are based on the destination and the service selected. The storefront does not publish a separate rate table because the checkout calculation is the current source for the order.

Tracking

When a carrier provides tracking for an order, it is shared through the order confirmation and order status route. Tracking availability depends on the selected service.

Delivery estimates

Delivery timing is not guaranteed by the storefront. Any carrier estimate is an estimate, not a promise. Orders are prepared for the service selected at checkout.

Address details

Enter a complete delivery address at checkout. If an address needs correction after an order is placed, reply to the order confirmation email with the order number and the corrected details so the order can be reviewed.

Questions

For a shipping question about an existing order, reply to the confirmation email sent when the order was placed. For general policy links, see refunds, privacy and terms.